Privacy Policy

During your visit to the website chatzistravos.gr and so as to order products, but also to ensure the possibility of sharing with information about our new products, it is possible that you will be asked to declare some information about you (name, occupation, email address, date of birth, etc.). Any personal data that you declare anywhere on the pages and services of the website chatzistravos.gr are intended exclusively for ensuring the operation of the respective service and may not be used by any third party, without complying with the provisions of the Law 2472 /97 on the protection of personal data processing, as it applies each time.

The online store chatzistravos.gr operates in accordance with the applicable Greek and Community legislation and keeps your personal data safe and private for as long as you are registered in any of the services of the website chatzistravos.gr, then these are deleted after the termination of the business relationship in any way. The personal data you declare in the online shop chatzistravos.gr is used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship. The data saved in the record may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. The Customer has, within the framework of telecommunications privacy legislation, the rights of information and objection provided for in articles 11 to 13 of Law 2472/1997

The information we request from you

Personal data: Each visitor can browse the online store without providing any personal information. We will need personal data (your e-mail, a username and a password) only when you become a member and proceed to order products.

Information regarding the purchase of products: The necessary information for each transaction is your name, identification number (to ensure identity with your credit card information after you choose to buy by credit), a landline number, address (street, city, postal code), shipping address of the order and type of the document (receipt, invoice). At the same time, we voluntarily ask for some information such as mobile phone number (in case we need to contact you directly), fax number and occupation.

Document data: In the event that we issue an invoice, we need the name of the company, VAT number and address of its headquarters.

In summary, we only ask for the essential information that we need so that you can enjoy a unique shopping experience: consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.

To be able to offer personalized service, most large companies use alphanumeric identification files, so-called cookies . The session cookies are only used to recognize that you are entering the site, so that you do not need to be asked for a password on all pages that include data transactions. These are deleted immediately after you leave the site. The website chatzistravos.gr uses session cookies: in order not to constantly ask you for a password when you visit our various pages, we should recognize you when you enter our online store.

We use the data you have entrusted to us to offer you a special shopping experience, with the following ways:
– To become a member of chatzistravos.gr (As a member you have access to your old and current orders. You can also keep a list of the products you want to buy in your shopping cart. In addition, you can receive product updates in product categories of your interest).
– To deliver to your location, orders you have purchased online
– To enable you to confirm your orders
– To send you special offers and product updates

Under no circumstances do we sell your personal information to third parties (Article 11 Law 2472/1997).

Under no circumstances do we sell or rent your personal data to third parties. These details are used exclusively by chatzistravos.gr to continuously improve your service. If in the future we find that sharing some of your information with a third party can significantly benefit your purchases, it will only be done with your approval.

An exception to this commitment is the case where the specific information is requested by a court decision by law enforcement agencies.